Support
Frequently asked questions
Everything couples ask before they start — from the limits of a free link to how guests send their wishes.
11 questions
Three steps: pick a template, fill in your content (couple, ceremonies, reception, photos), then publish to get a shareable link and QR code. Creating and previewing are free — you only pay to make the link permanent.
Yes. Build the invitation and preview it in full for free. You only pay when you want the link to be permanent and the 15-viewer limit removed.
An unpaid link lasts 3 days and allows up to 15 viewers. Once paid, the link is permanent and the view limit is removed.
The link stops working and guests see an expiry page. Your content is untouched — paying brings the same link back permanently.
You can put your wedding photos on the invitation depending on the plan. The Free plan does not show couple photos; they appear on the Gold and Diamond plans.
The album is a Diamond-plan feature and has a policy cap on the number of photos — it is not unlimited.
Each template comes with a layout and fonts designed to look their best together, so those cannot be changed. Everything else is up to you — go explore.
No. Every wish arrives pending and only appears once the couple approves it. The couple can also delete any wish.
Yes. You can set your own link, and the old one keeps redirecting — a link already shared with guests never breaks.
By bank transfer. The checkout page shows a QR code with the amount and reference already filled in; once the transfer lands the plan is upgraded automatically.
The transaction is still recorded but cannot be matched to your order automatically. Contact us and we will reconcile it manually.
Still not answered?
Send us a message. During working hours most requests get a reply within a few hours.
Start with a template
Building and previewing are free — you only pay for a permanent link.